Client Engagement Lead
Wood PLC
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About this role
JOB DESCRIPTIONRemarkable people, trusted by clients to design and advance the world. Wood is seeking a Client Engagement Lead to drive growth across its Americas Vibration, Dynamics, and Noise (VDN) team within the Asset Health service line. This role focuses on building strong client relationships, originating and converting opportunities, and delivering integrated technical solutions across energy and adjacent sectors.
As Wood VDN, formerly BETA Machinery Analysis does significant amount of work in the pulsation and vibration space associated with reciprocating compressors the ideal candidate will have an understanding of rotating machinery, packaging, pulsation and vibration analysis (i.e. API 618, API 688, API 11P, etc.).
The successful candidate will work closely with clients and internal subject matter experts to position Wood as a trusted advisor, ensuring the successful delivery of high-value, multi-disciplinary projects. This role requires a balance of commercial leadership, technical understanding, and the ability to lead teams to achieve both client and business outcomes.
This is a full-time, office-based role located in Houston, TX area. At times there may be a need for up to 50% travel.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.#LI-Hybrid Designing the future. Transforming the world. We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe.
Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.What we can offer:Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projectsFlexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid in Houston, TX.Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voiceCompetitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.Flexible benefits package that can be adapted to suit your lifestyleCommitment to continued professional development through development plans tailored to individual needs and interestsGlobal connections with leading industry experts around the world who are shaping the standards of our professionWood is an inclusive and diverse global community of inquisitive minds and recognized industry innovators, partnering to create new possibilities.RESPONSIBILITIESTypical responsibilities:
• Identifying and developing opportunities from the base business
• Develop and maintain a pipeline of opportunities collaboratively with other leaders in our business
• Champion transformative or multi-disciplinary projects, that involve combinations of VDN's service lines
• Lead and advise others internally, based on your experience, that are engaged in sales activities with our clients.
• Work closely with clients and be responsible for ensuring the end-to-end success of all projects and the team's performance
• Develop tailor-made solutions and work closely with clients to ensure positive impact and sustainable results
• Develop and implement effective sales strategies to achieve sales targets and objectives
• Identify and engage with potential customers to understand their needs and requirements
• Work with our technical experts and consult with clients, demonstrating how the services will provide the value they need
• Conduct presentations to showcase the value of our expertise
• Establish and maintain strong relationships with new and existing customers to foster loyalty and trust
• Negotiate terms and conditions with customers, ensuring win-win outcomes for both parties
• Prepare and submit proposals, quotes, and bids in response to customer inquiries
• Maintain accurate records of sales activities, customer interactions, and sales pipeline
• Provide post-sales support to customers, helping to address any technical inquiries or issues that may arise.
• Collaborate with the technical and operations teams to ensure alignment of sales efforts with company objectives.
• Provide sales forecasts and regular performance reports to management.
• Stay updated with advancements in technology and industry developments to maintain a competitive edge.
• Stay up-to-date with industry trends, competitor activities, and market demands to identify new business opportunities.
• Coordinate VDN exhibits at select trade shows.
• Up to 50% travel at time to meet clients, attend trade shows, or participate in industry eventsQUALIFICATIONSWhat makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.Expected:
• Preferred qualifications include an Engineering or Business Bachelor's degree, and/or relevant equivalent experience
• Ideal candidate will have 10+ years of highly relevant experience, including 3+ years in a leadership role
• Prior sales experience in technical consulting is preferred
• Prior experience in machinery and equipment packaging is preferred
• The ideal candidate should be a self-starter with exceptional networking skills and creative abilities to tackle sales challenges
• As an organized and disciplined sales professional, strong attention to detail is essential
• The role requires the ability to work both independently and as part of a team
• Outstanding problem-solving skills are a must
• A strong technical aptitude, combined with the ability to demonstrate leadership capabilities
• Expertise in energy industries as well as solid functional knowledge including but not limited to strategy, business development, energy, supply chain, project management, marketing and sales
• Previously supported clients across the Americas region
• Experience working for a consultancy organization and managing multiple technical delivery teams, focused on revenue and profit growth
• Commercially astute, a savvy negotiator and mediator
• Ability to take initiative, break new ground, create opportunities for others
• Ability to work effectively with people at all levels in an organization
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