DCR Customer Experience Supervisor

WM

Capitol, Richmond

Check Your Fit

Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.

About this role

I. Job Summary Manages Customer Service Representatives and administrative activities of the assigned Customer Service function. _Preference is to hire from internally within the current WM CE team_ II. Essential Duties and Responsibilities Provides day-to-day management and support to customer service staff. Oversees personnel needs of the customer service department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, co…
13 views0 applicationsPosted 2/12/2026

What you'll get after applying

Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:

Your strengths

See what you did well — communication, experience, enthusiasm

Tips to improve

Specific, actionable feedback on how to strengthen your interview skills

Resources

Personalized guides and resources to help you grow professionally

Common questions

How does Apply by Voice work?

Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.

What feedback do I get after applying?

You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.

How long does the conversation take?

Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.