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How long does the conversation take?

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Customer Service Representative at Third Party CS

About this role

Title: Customer Service Representative Job in Inglewood, CA

URL Source: https://www.adzuna.com/details/5670241223

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Markdown Content:

Customer Service Representative Job in Inglewood, CA

===============

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Customer Service Representative

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Third Party CS

Inglewood, California

[$62,593 per year - estimated ?](https://www.adzuna.com/details/5670241223#)

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[Apply for this job](https://www.adzuna.com/details/5670241223/apply?aztt=eyJhbGciOiJIUzI1NiJ9.eyJ0dCI6Im90aGVyIiwiY2kiOiJERjBzcFc0aThSR0pMLVJBaVZRSWtBIiwidHMiOiJub25lIiwiaWF0IjoxNzczNzk5NDAzLCJleHAiOjE3NzQ0MDQyMDN9.gkF8xbhC3b8WMLtubM-FQAvmgIvzo6WZjQjrcTX5xF0&v=B280FE304A64C7C0C6032A3B7F2DEEC333724AE0&se=)Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

* Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience

* Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

* Ability to learn and follow all customer service procedures and policies

* Strive to meet and go above personal and team target goals

* Record, organize and file customer interactions and account changes

* Able to up-sell if needed

* Able to schedule call back and appoints to resolve customer needs

Requirements

* Previous experience in customer support, client services, sales, or a related field

* Excellent at communicating over the phone and other communication platforms

* Basic computer skills and experience

* Able to multitask

* Excellent time management and prioritization skills

* Ability to listen actively, relay information, and answer questions and/or concerns.

* Customer-focused for positive customer experience and resolution

* Health Insurance (dental and vision included)

* Excellent retirement plan

* Tremendous upward mobility into other positions and management

* Flexible hours

* Remote Position(s) available (work from home)

Benefits

* Health Insurance (dental and vision included)

* Excellent retirement plan

* Tremendous upward mobility into other positions and management

* Flexible hours

* Remote Position(s) available (work from home)

Stats for this job

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### Salary comparison:

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| National average | | |

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### Salaries

The number of jobs in each salary range for all:

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