Head of AI & Innovation
Monterey Financial Services
Check Your Fit
Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
Role Overview
We are seeking a
Head of AI & Innovation
to lead the identification, development, and deployment of artificial intelligence across the business. This role sits at the intersection of strategy, product, technology, and operations, and will be responsible for solving known business challenges with emerging technologies.This leader will act as both a builder and a catalyst—partnering closely with Operations, Servicing, Collections, Risk, Business Development, Business Intelligence, and IT to modernize workflows, improve decisioning, and unlock new growth vectors. The ideal candidate is comfortable operating with ambiguity, running experiments, and scaling what works inside a regulated financial services environment.
Key Responsibilities
• Own Monterey’s AI and innovation roadmap, aligned to company strategy, unit economics, and regulatory constraints
• Identify, prioritize, and deploy applied AI use cases across servicing, collections, underwriting, pricing, fraud, and customer experience
• Lead rapid experimentation (POCs, pilots, MVPs) and scale successful initiatives into production
• Work with Servicing and Collections leadership to redesign workflows that improve efficiency, compliance, recovery rates, and drive positive customer experiences
• Evaluate and manage third-party vendors, tools, and platforms related to AI, automation, and data infrastructure**
Ideal Candidate Profile
• 4–8+ years of experience in financial services, fintech, or data-driven technology organizations
• Prior experience in one or more of the following roles within a financial services context:
• Innovation or Transformation Lead
• Entrepreneur in Residence
• Growth Product Manager
• Applied Artificial Intelligence
• Demonstrated experience deploying AI or advanced analytics into real-world, production financial systems
• Understanding of banking, consumer finance, servicing, collections, or risk decisioning is highly preferred
• Ability to bridge technical concepts with business economics and operational realities**
Performance Metrics
• Measurable efficiency and performance improvements in servicing, collections, and across business operations
• Adoption and sustained usage of AI-enabled tools by operating teams
• Improved decision accuracy in underwriting, segmentation, or treatment strategies
• Time-to-value from concept to production for AI initiatives
• ROI on innovation investments and vendor partnerships**
Why Monterey
• High-impact role with direct access to executive leadership
• Opportunity to shape the future of AI adoption inside a financial services platform
• Competitive compensation and incentive structure
• Comprehensive benefits, including health, dental, 401(k), and profit-sharing
• Collaborative, intellectually curious culture that values rigor, experimentation, and results
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.