Customer Service Rep II (Remote and Temporary)
Maximus
Check Your Fit
Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
Maximus is recruiting for a call center, Customer Service Rep II, to support our CDC INFO (Center for Disease Control) program. CDC INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals. CDC-INFO offers customer service via phone, email, or chat to provide the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics. Please note, you must be availab…
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.