Customer Service Representative - FM - Sanctuary
Lee Health
Check Your Fit
Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
Location: 8960 Colonial Center Dr., Fort Myers, FLDepartment: LPG Family Medicine - SanctuaryWork Type: Full TimeShift: Shift 1/8:00:00 AM to 5:00:00 PM, M-FMinimum to Midpoint Pay Rate:$20.00 - $23.50 / hourSummaryThe Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational Requirements
Degree/Diploma ObtainedProgram of Study**Required/
Preferred**********and/or**High School Diploma or EquivalentRequired**********Experience Requirements
Minimum Years RequiredArea of Experience**Required/
Preferred**********and/or**Less than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.**State of Florida Licensure Requirements
Licenses**********Required/
Preferred******************and/or******************Not Required**********************************Certifications/Registration Requirements
Certificates/Registrations**********Required/
Preferred******************and/or******************Additional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.******
US:FL:Fort Myers
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.