Senior Audio Visual Technician
IM Solutions, LLC
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About this role
IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions headquarters is located on the Space Coast of Florida, just minutes from beautiful east coast beaches.IM Solutions is searching for an Audio Visual Commissioning Lead Technician responsible for ensuring AV systems are fully operational, tested, and meet performance specifications before handover to the client. The ideal candidate will have strong leadership skills, strong Audio Visual technical skills and a commitment to upholding our company's core values.Reports to: Installation ManagerREQUIRED QUALIFICATIONS• Minimum 5 years installation experience in the AV/IT Industry.
• 3-5 years experience in commercial construction standards such as reviewing drawing packages and Master Spec documents
• 3-5 years experience with all aspects of commercial structured cabling including: pulling, terminating, testing Cat 5e/6, Video, VGA, HDMI, Audio RCA/XLR cable
• 3-5 years Network and Electronic infrastructure, configuration and troubleshooting experience. Systems knowledge and commissioning experience of Crestron control systems, Audio DSP configuration, CCTV CMS, VoIP and VTC Communication Systems
• Must possess a valid Driver's License, be a safe driver and have no issues driving service vans or trucks around town, on highways and interstates
• A clean background check (we have contracts with Military, Gov’t and JLA. This is non-negotiable)PREFERRED QUALIFICATIONS• Technical or Associate’s Degree, or 4-Year Bachelor’s Degree
• AVIXA, CTS, CTS-I or -D (Certified Technical Specialist)
• Crestron Certified Technician/Field Engineer or Programmer Training, DMC-E-4K
• Other Control System (AMX/Extron) experience desirable
• BiAmp/QSC Certified
• AutoCad Drawing experience
• Valid Certification for the following:• OSHA 10 or 30hr
• Fall Protection
• Boom and Scissor LiftPRIMARY DUTIES AND RESPONSIBILITIES• Lead, coordinate, manage and prioritize project related tasks and resources on a daily basis.
• Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
• Provide daily job progress reports based on labor metrics to the Integration Manager.
• Provide outstanding customer service and develop working relationships with Clients.
• Setup and operate audio visual equipment for training sessions, presentations, meetings and conferences.
• Perform equipment additions, removals, repairs, replacements and inspections.
• Prioritize and complete work orders accurately and in a timely manner.IM Solutions Core Values Alignment
Core values are the most important aspects of the IM Solutions culture.• Life-Long Learning - Personal commitment in learning inspires us to continually grow
• Others Focused - Building strong relationships with team, customers and community
• Positivity - Positive thinking will give us positive results
• Solutionist - Passionate and reliable problem solving is in our DNA
If your personal core values align with ours, you can find success at IM Solutions.Physical Demands• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.
• Ability to regularly climb, descend, and work from ladders up to heights of 25 feet
• Ability to work with safety harness in bucket or boom lift (Cert training will be provided)
• The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Benefits• Flexible 9/80 work schedule with every other Friday off
• Employee Incentive Plan based upon KPI performance
• Health, Dental and Vision Insurance
• Simple IRA with company match
• Paid Time Off
• Paid Holidays
• Comprehensive training program Powered by JazzHR
What you'll get after applying
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See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
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Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.