Hiring Associate

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• Job Application for Hiring Associate at Honor

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Powell, Ohio, United StatesApplyHonor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.Our Hiring Associates manage a high-volume hiring pipeline, helping caregiver candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes.This is a hybrid position based in Powell, Ohio, with an expectation of working in the office two days per week. Standard working hours are Monday through Friday, 9:00 AM to 5:00 PM CST. **Responsibilities: • Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion.• Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel• Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements.• Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets• Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries.• Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes.Qualifications & Competencies• High School Diploma or GED• 2+ years of experience in a recruiting, hiring, onboarding, or customer support role managing a high volume of candidates or clients• Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions• Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings• Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals• Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits• Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track• Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed• Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects• Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently• Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation

Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.Hourly Hiring Range$25.30 - $28.80 **USDAt Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.Create a Job AlertInterested in building your career at Honor? Get future opportunities sent straight to your email.

**Create alertApply for this job*indicates a required field**Autofill with MyGreenhouseFirst Name *Last Name *Email *PhoneCountry ***Phone *Location (City)Locate meResume/CV *Attach AttachDropboxGoogle DriveEnter manually Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttach AttachDropboxGoogle Drive**Enter manually Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileHow did you hear about Honor? *Select...Are you available to work a hybrid schedule with two days per week in our Powell, Ohio office, and maintain availability Monday through Friday from 9:00 AM to 5:00 PM CST?Select...Have you previously been employed by Honor or one of our subsidiaries? *Select...**Do you have any relatives currently employed by Honor or any of its subsidiaries? *Select...**This information is requested to help us manage potential conflicts of interest and comply with our employment policies.Will you now or in the future require visa sponsorship for employment in the United States? *Select...Do you currently reside in the state of Ohio?Select...**Submit applicationPowered by

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