Sr. HR Technical Consultant

First Horizon is seeking a motivated, dynamic, and collaborative Sr. HR Consultant to assist with successful analysis and execution of HR operational and strategic initiatives. The role will support daily HR operational needs and HCM enhancements for the enterprise, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. The ideal candidate thrives in a fast-paced environment, builds strong relationships across teams, and excels at both strategic planning and tactical execution.Essential Duties and ResponsibilitiesIn this role you will:• Provide ongoing support for the HCM platform by compiling and analyzing data, generating reports, and ensuring timely follow‑through on all requests for data and reporting.• Design and deliver dashboards and insights for HR leaders; define success metrics, validate data accuracy, and present findings with clear, actionable recommendations.• Lead process improvement initiatives and optimize system workflows to increase operational efficiency and reduce manual work.• Plan and execute testing for new HCM functionality; support end‑user training, system configuration, data conversions, and vendor release activities.• Perform vendor release impact analysis, test new features, and recommend opportunities to leverage new functionality to improve associate experience and outcomes.• Collaborate with cross‑functional teams and vendors to gather requirements, configure systems, and deliver projects from initiation through execution; build strong relationships to enhance cooperation and information sharing.• Manage multiple projects concurrently and serve as a liaison between project teams and HR leadership to drive decisions, mitigate risks, and maintain timelines.• Maintain and enforce standardized processes and procedures to ensure efficient, compliant, and consistent HR Technology operations.• Facilitate meetings, workshops, and presentations to align stakeholders, resolve issues, and drive progress.• Develop and execute change management strategies—including stakeholder engagement, communications, and training—to support successful adoption of HR programs and processes.• Provide strategic advisory and solution design, translating HR business objectives into scalable HCM solutions; lead fit‑gap analysis, configuration decisions, and design reviews that prioritize simplicity, automation, and a positive associate experience.• Identify and evaluate HR use cases for AI; partner with Risk, Security, and HR leadership to apply responsible AI guardrails, and pilot approved capabilities with clear value measures.• Serve as an escalation point for complex HR technology issues; perform root‑cause analysis, implement sustainable fixes, and maintain knowledge content to improve first‑contact resolution.• Perform other related duties as assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:• Bachelor (4-year college) degree and 0-3 years of experience or equivalent combination of education and experience• The ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information• Excellent at communicating (verbal and written) and building relationships at all levels in an organization with an emphasis on promoting a culture of positivity, teamwork and results• Curious beyond simply completing tasks, and passionate about solving problems and growing your knowledge• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions• Able to work independently and manage a wide variety of projects simultaneously under tight deadlines• Motivated by building things that are innovative, useful, and/or meet the needs of stakeholders• Resilient and able to navigate through roadblocks or challenges that arise• Incredibly detail-oriented and organized, and create order in all you touch• Proficiency in using HCM configuration tools and HR reporting tools. Familiarity with data migration and integration concepts• Practical understanding of the HR discipline including Benefits, Core HR, Learning, Payroll, Recruiting, and Talent ManagementComputer and Office Equipment Skills• Microsoft Office suite (Excel)• HR system administration and/or HCM system experience required• Report development experience required (IBM Cognos preferred)• SQL or code writing experience requiredAbout Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.Benefit Highlights**

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-BenefitsFollow Us

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