IT SPECIALIST (PLCYPLN)

AREA OF CONSIDERATION: Nationwide - Open to all US Citizens GENERAL EXPERIENCE: Must have experience, education or training which has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 1-year specialized experience equivalent to at least the next lower grade which includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. OR Ph.D. or equivalent doctoral degree OR 3. full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Major Duties: - Performs studies and independently establish plans for improving the efficiency of information technology and communications processes. Performs studies of all aspects of the installation's information technology and communications programs, processes, and methods. Evaluates existing systems and capabilities and initiates feasibility studies to determine ways and means necessary to enhance mission performance. From those studies, derive cost benefits and /or required investment and recommends a best course of action along with proposed alternatives. Evaluates the impact emerging technology will have on organization capabilities, customer needs, and mission readiness, while considering the organization's resources. Develops short and long range plans designed to meet changing IT needs of the organization. Prepares justification to facilitate the prioritizing of current and future funding to support IT enhancements. Prepares documentation and briefs management officials on specifics of requirements, both hardware and software, and outlines procedures to obtain and organize enhancements. Produces system and program specifications and coordinates milestones, processing steps, program layouts, and interrelationships with management and other specialists of the IT Team. Establishes methods necessary to integrate new technology into existing architecture identifying conflicting system interface problems, and developing solutions.(25%) 2. Interprets a variety of technical requirements making independent judgments to determine organizational compliance with applicable instructions, procedures and practices. Audits IT programs, processes and projects. Continually assesses policy needs and interprets broad DoD, AF, and other higher headquarters guidance and applies it through development of policies for the area of responsibility. Establishes metrics to measure and evaluate systems and process performance, identifying workforce planning and management issues, e.g., proficiency, retention, and training. Provides organization management with factual, objective assessments of the unit's ability to perform the mission, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of analysis services. Accomplishes needs analysis and feasibility studies of IT operations, consulting with process owners to specify requirements, and define opportunities to improve business processes. Provides management with information needed for direction of programs to include reports identifying limiting factors, opportunities, and availability of assets.(20%) 3. Evaluates mission effectiveness, using standardized and locally developed evaluation programs and processes. Manages the scheduling and accomplishment of managerial, personnel, technical and special evaluations. Collectively evaluates management effectiveness, performance and technical proficiency of assigned personnel, equipment, and systems condition. Coordinates and/or conducts management studies of organization, staffing, work measurement, methods, or procedures. Monitors unit standardization/evaluation programs ensuring adherence to applicable directives. Responsible for ensuring military duty position standards are established. Defines metrics and measures progress toward accomplishment of unit plans, programs, goals, and objectives.(20%) 4. Advises supervisors and managers on the evaluation of programs, policies, regulatory requirements, and procedures. Recommends the establishment of quantity or quality criterion. Develops baseline for use in measuring and analyzing organizational productivity and effectiveness. Develops process, management, administrative and technical evaluation plans for implementation. Notes deficiencies, identifies necessary resources, and recommends corrective actions. Reviews work processes to ascertain where procedures can be combined, distributed, or simplified to increase productivity, efficiency, or effectiveness. Recommends internal reporting and status tracking procedures to ensure adequate control in terms of deadlines, progress reports, and follow-up reports. Manages the evaluation program to ensure required actions are tracked and completed. Prepares and maintains files and publications IAW current directives to include both paper and electronic media.(15%) 5. Coordinates with HHQ elements, Program Management Offices, Specific System/Hardware Support Elements, OEM Vendors and Vendor Contracted support facilities for issue resolution. Research includes using various means and media to obtain needed information to accomplish the task. May require the use of various stand alone (e.g., paper based, CD, DVD, etc.) or on-line (network or web based) (10%) Performs other duties as assigned. The above duty description does not contain all details of the official position description. For more details, please contact the POC listed above.