Systems Engineer
Elwood Professional
Check Your Fit
Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
Systems EngineerEngineer smarter systems, solve complex challenges, and accelerate your IT career on Oregon’s beautiful coast.What's in it for you?• 2 weeks of PTO + 5 Floating Holidays
• Yearly bonus ($7k-10k)
• Competitive PaySystems Engineer Details:• Direct Hire position
• $75,000.00 to $95,000.00 /annually
• First Shift• Maintain an active support-ticket workload and resolve escalated tickets beyond Level 1 / Level 2 capability
• Perform advanced troubleshooting and root cause analysis for complex or recurring issues
• Document escalation context, technical findings, and resolution details
• Escalate architecture, standards, or technical risk concerns through established channels
• Ensure technical work aligns with approved tools, standards, and configurations
• Ensure assigned tickets meet established documentation and quality standards before closure
• Design, implement, configure, and support technical solutions within approved company standards
• Perform regular engineering and project work as a normal and expected part of the role
• Lead technical onboarding and deployment work for new clients, including site surveys, network configuration, server deployment, and workstation setup
• Escalate proposed deviations from approved standards to the Director of Technology before proceeding
• Serve as an escalation resource for tickets and issues beyond Tech 1 / Tech 2 capability
• Provide technical guidance and coaching to junior technicians through documented guidance
• Maintain complete, accurate, and defensible ticket and project documentationSystems Engineer Qualifications:• 3+ years of professional experience in technical support, systems administration, or systems engineering, including demonstrated experience resolving issues beyond Level 1 / Level 2 support
• Advanced troubleshooting and root cause analysis skills across networking, Microsoft 365, servers, and cloud systems
• Experience designing, implementing, and configuring technical solutions within defined standards
• Experience using a ticketing system, RMM tool, and PSA software Preferred Qualifications
• Professional IT certifications such as Microsoft certifications, CompTIA Security+/Network+, ITIL, or equivalent
• Experience with cloud platforms (Azure, AWS, or Google Cloud)
• Experience with scripting or automation (PowerShell preferred)
• Experience working for a Managed Service Provider or IT support business
• Prior experience as a senior onsite technical resource in a branch or client environmentWe are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.How to Apply:Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!Oliver Bergen3025 Washington Blvd.Ogden, UT 84401(801) 781-2310 ext.oliver.bergen@elwoodprofessional.com
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.