Management and Program Analyst

In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. To qualify for this position of Management and Program Analyst you must meet the qualification requirements listed below by the closing of this announcement: Condition of Employment: Applicants who are not currently certified as a Contracting Officer's Representative (COR) will be required, upon selection, to complete the necessary training to obtain COR certification. For GS-12: Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Providing technical support to employees on software; resolving customer IT issues; assisting with determining IT and contract requirements for a large legal firm or government agency; and assisting with implementing IT enhancements involving litigation tools. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). For GS-13: Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Providing technical support to employees on software; addressing customer IT issues; collaborating with professional staff to determine IT requirements and overseeing contract staff for a large legal firm or government agency; and experience implementing IT enhancements involving litigation tools This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). For GS-14: Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Experience formulating recommendations for technology and/or business system enhancements; managing business systems integration for a large legal firm or government agency, to include providing customer support; providing technical support to employees on software and managing contract workers and providing performance metrics and evaluation. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Time in Grade Requirement for GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Time in Grade Requirement for GS-14: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13)

Major Duties:

- The Associate Chief Counsel (Finance & Management) (F&M) supports the administrative, financial, and managerial programs of the Office of Chief Counsel and provides advice to the Chief Counsel and Deputy Chief Counsel on all management matters for the organization nationwide. F&M also has field responsibility for all administrative functions and personnel across the country. The mission of Chief Counsel's Business Systems Planning (BSP) Office is to lead and support Counsel's organizational efforts to improve processes, increase productivity and enhance overall business function through the use of high performance information technology. The Business Systems Planning Office also serves as a liaison between IRS IT and Counsel on matters such as cyber-security, budget, and system development. The BSP Management Analyst develops and analyzes plans and processes affecting business practices and information technology (IT) procedures in the Office of Chief Counsel, Associate Chief Counsel (Finance & Management). The employee uses an understanding of the core legal, IT and budgetary processes to conduct major analytical studies and projects affecting key information technology, budgetary and legal programs of the Office of Chief Counsel and the Internal Revenue Service. The analyst interacts with executives and IT stakeholders to analyze IT and management policy process proposals to identify issues for BSP operations while developing long-term BSP IT strategic plans, and planning, scheduling, and coordinating operations. The work involves complex management and budget programs, systems, and agency-wide issues that are of critical importance to the mission of the BSP Office and the Office of Chief Counsel. As a Management and Program Analyst, you will: Formulate business system plans using advanced information technology concepts and makes recommendations that influence major changes in business practices and policies. Ensure Enterprise Governance model processes are appropriately adhered to for IT efforts. Manage and coordinates complex business systems integration nationwide. Collaborate with all levels of management in all legal areas as well as with executives in IT divisions to identify and clarify business systems technical information and makes recommendations to improve system effectiveness. Collaborate with IT members and Internal Management (IM) Domain members to identify Domain strategies, opportunities, and projects; makes program, management, and business recommendations. Work with IT personnel and the Business Systems Planner, develops user acceptance criteria. Manages and coordinates complex business systems integration nationwide, including but not limited to eCITE, intelligent document management system (IDMS), and SharePoints (e.g. Salesforce, Google, etc.). This is not an all-inclusive list. If selected at a lower grade level, you will have the opportunity to learn to perform the duties of the position, and will receive training to help you grow in the position.