Mainframe CICS and MQ Administrator
Cognizant
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Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
We are seeking a Mainframe CICS and MQ Administrator to design and optimizing infrastructure solutions that align with business goals.
About Cognizant's CIS Practice: Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
+ System Maintenance & Configuration: Installing, maintaining, and upgrading CICS Transaction Server, MQSeries, and related ISV products (e.g., BMC MainView).
+ CICS Region Management: Creating, configuring, and monitoring CICS regions (using tools like Omegamon/MainView) and managing CICSplex environments (CPSM) for load balancing.
+ Performance Tuning: Analyzing system performance, adjusting System Initialization Table (SIT) parameters, and optimizing resources.
+ Troubleshooting & Support: Providing 24x7 support, performing dump analysis, and resolving production issues (e.g., abends, transaction freezes).
+ SMP/E
- in depth knowledge to do install work on CICS and any associated products.
+ Security
- in depth knowledge of RACF (must be able to install security on CICS and associated products and create RACF security rules as they pertain to CICS).
+ SMF
- moderate skill set required to gather and manipulate SMF data (Eg: CICS 110 records).
+ Problem determination skills
- ability to diagnose problem and determine root cause and remediation.
+ Set traces (Aux and GTF)
- ability to set traces to aid vendors in problem management and determination.
+ CICS shutdown statistics
- be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
+ Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
+ Create both transaction and system dumps (and port to vendors for analysis).
+ RDO (resource definition online)
- must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc).
+ Web Services
- creating and supporting of web services within CICS.
+ RACF security
- ability to install CICS security requirements, maintain RACF security within CICS and on all CICS resources.
+ Proficient at creating (modifying) CICS reports/metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc).
+ Provide training, technical guidance, and mentoring to junior team members.
+ Demonstrate strong communication, documentation, coordination, problem-solving skills, and the ability to work independently as well as within a team. What you'll need to succeed (required skills):
+ 8+ year experience in managing Mainframe CICS and MQ subsystems
+ Mainframe related certification preferable
+ Experience familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
+ Understanding of a CICS MRO environment (TOR and AOR configuration). Compensation: We are offering an annual salary of At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role. Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client office based in Toronto, Ontario. Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.