Clinical Staff & Office Manager

• Job Application for Clinical Staff & Office Manager at Silverado

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• **Back to jobsClinical Staff & Office Manager

Torrance, CaliforniaApplyJoin Silverado Rolling Hills, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.We’re hiring a Clinical Staff & Office Manager – a detail-oriented and compassionate leader who will oversee clinical scheduling, staff coordination, and administrative support for our community.Be a difference-maker with a memory care leader!You’re a proactive and empathetic professional who thrives in a fast-paced environment. You understand the importance of seamless scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.What You’ll Be Doing:• Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios• Maintain caregiver shift preferences and availability in an active scheduling database• Respond to emergent scheduling needs with creativity and urgency• Supervise caregivers across all shifts, including PM, NOC, and weekends• Assist with recruiting, interviewing, onboarding, and orientation of new caregivers• Track and maintain associate licenses and certifications• Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics• Approve payroll and manage timecards for the clinical team• Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence• Coordinate training and continuing education for clinical staff• Oversee budgeting, inventory, and ordering of clinical supplies• Participate in quality improvement initiatives and community events• Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction• Supervise adherence to policies and procedures under DHS directionQualifications:• High school diploma or equivalent required• Experience in healthcare scheduling, preferably with dementia-related care• Familiarity with scheduling software and dementia care practices• Willingness to work flexible hours, including evenings, weekends, and holidays• Empathetic communication style and a “can-do” attitude• Active role: walking, bending, lifting (up to 50 lbs.)• Commitment to working with seniors in a culturally diverse environment• Reliable transportation to meet attendance and punctuality standards• Comfortable working in an environment with animals and pets• Ability to work collaboratively with other department leadersWhy Choose Silverado?• Fortune Magazine Best Workplace in Aging Services™• Certified Great Place to Work®• Paid training and strong internal mobilitySchedule: Full Tim, AM shift, Tuesday - SaturdayAnticipated pay range$60,000 - $70,000 USDSilverado offers the following benefits to eligible employees: • 401(k) matching• Health, Dental and Vision Insurance• Flexible Spending Account (FSA)• Paid time off• Tuition reimbursement and professional development assistance• Referral program• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!* Silverado does not accept candidates from outside recruiters or agencies for this role. *California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland SecurityEOE/M/F/D/VCreate a Job AlertInterested in building your career at Silverado? Get future opportunities sent straight to your email.

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Current role**Add anotherAddress Line 1 *Address Line 2City *State *Select...**Zip Code *LinkedIn ProfileAre you authorized to work in the United States? *Select...**Are you at least 18 years of age? *Select...**Do you have any active licenses? Please only include active licenses that can be verified with the state board. If none, please write N/A. *Examples: RN, LVN, LPN, MSW, CNA, CHHAAre you now or have you ever previously been employed by Silverado or one of its subsidiaries? *Select...**Have you been referred by a current Silverado Employee? *Select...**If you have been referred by a current Silverado employee, please input their name here:Are you a US Veteran? *Select...**Text Consent *By submission of this application you consent to receive text messages about current or future opportunities with Silverado and its subsidiaries sent to the phone number you provided with your application. Text messages sent to your phone number may be sent by automated means and may contain prerecorded messages. Message frequency will vary and message and data rates may apply. Note that consent to receive these communications is not required to submit your application. If you do not consent we may still contact you by phone regarding your current application. You can revoke your consent at any time by texting STOP to cancel. If you require assistance, text HELP for support. You may review our Privacy statement and our SMS terms of use here https://www.silverado.com/legal-disclaimers/. Type your name in the box below to acknowledge.All applicants please read carefully before signing. *Select...**By acknowledging below, I voluntarily agree to the following: 1. I understand Silverado does not hire everyone who applies. 2. I understand Silverado may not be able to interview me today, and may or may not call me another day for an interview. 3. I understand Silverado does not make hiring decisions instantly. Depending upon the number of applicants, decisions may take several days or longer. 4. I understand hiring decisions are based on a number of factors. Silverado does not discuss the reasons for their hiring decisions with applicants, regardless of whether or not they are hired. 5. I understand Silverado will call me if they have a job for me. 6. I understand Silverado is an Equal Opportunity Employer. The Company policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. 7. I agree to keep the contents of this application confidential and will not share the questions with anyone. 8. I understand that if I qualify as an applicant for Silverado following the application, I acknowledge that I will be asked to complete additional pre-hire testing which may include, but is not limited to: an interview assessment screening questionnaire, drug test, physical, criminal history screening and TB testing. 9. If employed and in consideration of my employment, I agree to conform to the rules, policies and procedures of Silverado. I understand that, if hired, I will be an at-will employee, which means that I may terminate my employment at any time, that Silverado may transfer, reassign, suspend or demote me at any time, and that my employment may be terminated at any time, with or without notice and with or without cause. 10. I understand that no one has any authority to enter into any agreement of employment for any specified period of time, or to make any agreement contrary to the foregoing other than in a writing signed by me and the President of Silverado. 11. I understand and agree to allow Silverado to verify the information provided. I further understand that any falsification of information will constitute grounds for immediate dismissal upon discovery thereof. 12. I give Silverado permission to contact any or all of my previous employers and references and developed references for full information and hereby release Silverado from any and all liability for doing so. 13. I understand that any offer of employment is contingent on passing a background check and post-offer, pre-employment drug test and physical (including a background check/clearance with state-specific licensing, misconduct and/or nurse aide registries, and education as required). I have read, understand and agree to comply with these policies. I affirm that the information I provide about myself on application forms, surveys, tests, and during interviews is true and correct. I understand the information I provide will be used in making hiring decisions. I consent to it being used for this purpose and I hereby waive any claims that I have, or might have, regarding the use of this information for hiring decisions. I hereby certify that all of the foregoing information I have supplied in this application is correct and complete. (Each party agrees that the acknowledgment b