Care Experience Specialist

Charlie Health

Remote, United StatesCare Experience

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About this role

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Current Openings at Charlie Health•••

**Our ProgramsWhat We Treat

Mental Health

Substance Use Disorders

Who We Treat

Children

Teens

Adults

Alumni Programming

Family ProgrammingHow it Works

Insurance

Specialized Programming

Trauma

LGBTQIA+

Maternal Mental Health

Neurodivergence

Military & Veterans

Learn moreOutcomesClinical Outcomes

ReviewsAbout UsOur Story

Press

Careers

Clinical

Outreach

Behavioral Health Operations

Corporate & Strategy

Engineering, Product, Data Science, and Design

Employee Reviews & TestimonialsResources

Blog

Quizzes & Activities

Education Webinars

Clinical Content Advisory CouncilPartnershipsPartnerships

Get in TouchPartner with Charlie Health

Health Systems

Digital Health

Employer and Benefits Providers

Veterans

Military

ReferralsLearn More

Make a Referral

Refer a Friend

Refer a ClientGet started

Client loginOur ProgramsWhat We Treat

Mental Health

Substance Use Disorders

Who We Treat

Children

Teens

Adults

Alumni Programming

Family ProgrammingHow it Works

Insurance

Specialized Programming

Trauma

LGBTQIA+

Maternal Mental Health

Neurodivergence

Military & Veterans

Learn moreOutcomesClinical Outcomes

ReviewsAbout UsOur Story

Press

Careers

Clinical

Outreach

Behavioral Health Operations

Corporate & Strategy

Engineering, Product, Data Science, and Design

Employee Reviews & TestimonialsResources

Blog

Quizzes & Activities

Education Webinars

Clinical Content Advisory CouncilPartnershipsPartnerships

Get in TouchPartner with Charlie Health

Health Systems

Digital Health

Employer and Benefits Providers

Veterans

MilitaryReferralsLearn More

Make a Referral

Refer a FriendGet started

Client loginApply

Our ProgramsMental Health

Substance Use Disorders

How it Works

Wraparound care

What We Treat

Our Methods

Alumni Programming

Family Programming

Insurance

Refer a PatientWho We ServeBIPOC Communities

LGBTQIA+

Maternal

Medication-Assisted Treatment

Military Members

Neurodivergent Community

Psychiatry & Medication

TraumaOutcomesClinical Outcomes

ReviewsResourcesBlog

Quizzes & Activities

FAQsCompanyAbout Us

Press

Contact Us

LocationsCareersClinical

Outreach

Behavioral Health Operations

Corporate & Strategy

Engineering, Product, Data Science, and Design

All Careers

Employee Reviews & Testimonials

If this is a life-threatening emergency, please call 911

or the National Suicide Prevention Lifeline988Privacy Policy

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Report A Safety Or Quality Of Care Concern Directly To The Joint Commission

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CH MH Services (CA) LLC is certified by the

State Department of Health Care Services (Lic. #300414AP expiring 06/30/2027). For detailed information

on our California Facility Licensure, please visit the California Health and

Human Services Department’s website.Charlie Health’s virtual substance

use disorder treatment program for individuals with a primary substance use disorder diagnosis is only

available in select states.All professional medical services are

provided by licensed physicians and clinicians affiliated with independently owned and operated

professional practices. For patients in California, this is known as “CH Medical CA, P.C.” For patients

in North Carolina or New Jersey, this is known as “CH Medical NC NJ, P.C.” For patients in New York,

this is known as “CH Medical NY”. For patients in all other states, this is known as “Charlie Health

Medical, P.A.” Charlie Health, Inc. provides administrative and technology services to the CH Medical

practices it supports, and does not provide any professional medical services itself.Charlie Health’s virtual eating disorder

treatment program for individuals with a primary eating disorder diagnosis is only available in select

states*Symptom improvement analysis based on

self-reported outcomes data from 2024 routinely discharged clients who presented with moderate to severe

anxiety, moderate to severe depression, or at least one day of self-harm at intake, and showed

improvements at discharge.*Cohort-specific outcomes analysis based on

self-reported data from all-time clients in the relevant cohort who reported severe anxiety, moderately

severe to severe depression, or at least one day of self-harm at intake, and showed improvements at

discharge.*Higher level of care (HLOC) readmission

analysis based on self-reported outcomes data from 2024 routinely discharged clients who had been

admitted to a HLOC in the 30 days prior to intake.If you are located in California, the below

applies to you, subject to applicable law:Your health plan’s contracted network

providers may also offer in-office appointments. Health plan’s telehealth and in-person services are

subject to the same timely access to care standards. If you have out-of-network benefits, and

utilize out-of-network services, you are subject to the plan’s cost-sharing obligation and balance

billing protections. Contact your health plan to learn more.You have a right to access your medical

records. Records of the care you receive from Charlie Health will be shared with your primary care

provider (PCP) via an electronic patient record system or provided in a different manner unless you

opt out.

© 2026 Charlie Health, Inc. All rights

reserved.

0 views0 applicationsPosted 4/8/2026

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Your strengths

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Tips to improve

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Resources

Personalized guides and resources to help you grow professionally

Common questions

How does Apply by Voice work?

Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.

What feedback do I get after applying?

You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.

How long does the conversation take?

Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.