Bilingual Emotional Consultant
Lyrahealth
Apply by Voice
Have a quick 6-10 minute voice conversation to share your background and learn about this role. No resume needed.
About this role
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Are you a Clinical Psychologist with a passion for evidence-based care and a drive to work in a global environment? Lyra is looking for a Bilingual Emotional Consultant to join our Clinical Operations team in Mexico City.
In this role, you won’t just be providing support; you will be a strategic pillar in delivering world-class mental health care to users across Mexico, Central America, and the USA. You will bridge the gap between clinical excellence and corporate well-being, navigating fluidly between Spanish and English to help our members thrive.
Key responsabilities
Provide short-term emotional consultancy using Cognitive-Behavioral Therapy (CBT) and other proven techniques for issues like anxiety, depression, and workplace stress.
Conduct full clinical assessments and action plans in both English and Spanish, ensuring cultural nuances are respected in every interaction.
Act as a first responder for high-risk cases or Stressful Traumatic Events (ATS), following Lyra’s safety protocols and local regulations (NOM-035).
Maintain meticulous clinical records and collaborate with the Operations team to ensure data-driven quality and SLA compliance.
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.