Patient Financial Representative - Physician Billing AR
BayCare Health System
Check Your Fit
Have a quick 6-10 minute voice conversation to see how your skills match this role. Get personalized feedback — no resume needed.
About this role
Why BayCare? At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Position Details
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Location: Fully Remote (Florida residents only)
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Status: Full-Time
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Schedule: Monday through Friday
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Shift Hours: 8:00 AM
- 4:30 PM This Patient Financial Representative II opportunity is a full-time remote position. Candidates must reside in Florida. Position Summary The Patient Financial Representative II is responsible for performing a variety of patient accounting functions with a strong focus on collections, accounts receivable follow-up, claim resolution, and cash posting activities. This role works to ensure timely reimbursement by reviewing outstanding accounts, resolving billing issues, and following up with insurance carriers and patients regarding claim status and outstanding balances. Additional responsibilities include billing, collections, customer service, and cash applications; documenting patient account activity; responding to customer billing inquiries; posting payments; implementing billing guideline changes; identifying payer-specific trends; and applying federal and state guidelines to collection efforts. The Patient Financial Representative II also interprets and follows up on Explanation of Benefits (EOBs), reviews claims through payer portals, communicates with insurance providers and patients regarding billing and claims, inventories supplies, reports and tracks equipment maintenance, and performs other duties as assigned. Required Qualifications Education
+ High School Diploma or GED equivalent required Experience
+ Two (2) years of Patient Accounts experience or
+ Two (2) years of experience in a related field
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Preferred: Accounts Receivable and Collections experience within Patient Accounts, Revenue Cycle, Medical Billing, or Healthcare Collections Certifications & Licensures
+ None required Preferred Skills & Knowledge
+ Customer service skills
+ Administrative and clerical skills
+ Organizational skills and attention to detail
+ Knowledge of regulatory standards appropriate to the position
+ Medical terminology knowledge and understanding
+ Strong written and verbal communication skills
+ Ability to work collaboratively within a team environment
+ Computer skills appropriate to the position
+ Experience working payer portals, insurance follow-up, claim resolution, and cash posting BayCare offers a competitive total rewards package, including:
+ Medical, Dental, and Vision Benefits
+ Paid Time Off (PTO)
+ Tuition Assistance
+ 401(k) Match and Additional Annual Employer Contribution
+ Annual Performance Appraisals and Team Award Bonus Opportunities
+ Family Resources and Wellness Programs
+ Community Perks and Employee Discounts
+ Career Growth and Development Opportunities
+ The opportunity to be part of an amazing team and a great place to work Equal Opportunity Employer Veterans/Disabled
Position Patient Financial Representative
- Physician Billing AR
Location Clearwater:BayCare Sys Office East | Business and Administrative | Full Time
Req ID 167210
What you'll get after applying
Unlike traditional applications, you won't submit and wait in silence. Here's what you get immediately:
See what you did well — communication, experience, enthusiasm
Specific, actionable feedback on how to strengthen your interview skills
Personalized guides and resources to help you grow professionally
Common questions
How does Apply by Voice work?
Instead of filling out forms or uploading a resume, you have a 6-10 minute voice conversation with an AI interviewer. It asks about your experience, skills, and interest in the role — then gives you instant feedback.
What feedback do I get after applying?
You'll immediately see your strengths highlighted, specific areas for improvement, actionable tips to get better, and recommended resources to build your interview skills.
How long does the conversation take?
Most conversations take 6-10 minutes. It's a natural back-and-forth about your experience — much faster than filling out a traditional application.